Returns & Exchanges
At Crowned Skin, we want you to feel like royalty in your own skin; if you are not completely satisfied with your purchase, we offer a 30-day return window for most products. Please ensure items are in their original packaging and meet our eligibility criteria for a full refund or exchange.
Return Process
- 1.Initiate Your Request
Log into your account portal and select the order containing the items you wish to return to receive a Return Authorization number.
- 2.Prepare Your Package
Carefully pack the unused products in their original boxes, ensuring all protective seals are intact to qualify for a refund.
- 3.Ship It Back
Affix the prepaid shipping label provided via email to your package and drop it off at any authorized carrier location.
- 4.Receive Your Refund
Once our quality control team inspects your return, we will process your refund to your original payment method within 5-7 business days.